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Forum Discussion
torricle
2 months agoNew member | Level 2
Getting errors when trying to open .mp4 files
Guys this is bad. I'm paying you a lot of money so I can share my files. I've lost potentially tens of thousands of dollars worth of work and I didn't even know. YOU NEED TO FIX THIS
I can't even post a screencap here.
I'm ready to stop paying you heaps of money and find someone who can.
2 Replies
- Hannah2 months ago
Dropbox Community Moderator
I'm sorry to see that you're having this issue, torricle.
I totally understand where you're coming from, but we're currently facing an issue with our platforms, as you can see on our status page here.
To make sure you get updates on the issue, please keep an eye on that page and if you have any questions, let us know.
Thanks.
- torricle2 months agoNew member | Level 2
This has been ongoing for at least2 years. I've just never noticed... I have had clients tell me they couldn't watch my vids, so I relinked them (TO A FREE PLATFORM). But more importantly links off my CV and websites have not been working.
This is a major service I'm paying for so. "Keep an eye on our updates page" is not a real answer. I might even be asking for 2 years of my subscription back. The world is tightening up. Unless you can sort your S**t out, you'll be losing all of us.
Just attempting to illustrate how serious this is. Otherwise there's no point in hosting our content on your platform.
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