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I can't find the app's Sync tab, "make online-only" option, or the "Manage hard drive space" tool.
Hello, For the first time, I am trying to free up hard disk space on my laptop by making some of my files/folders in Dropbox available online only. I've been reading the literature online. I have the dropbox desktop app, version 205.4.5765. I have windows 10. When I go to my account, under Preferences, there is no sync tab appearing. When I click on the folders, there is no "Make online only" option available. Also, there is mention in the literature of a Manage hard disc space tool, but I cannot find it anywhere. I am on the free basic plan, it tells me I am using 3.58 G of the 14.75 available to me ( acquired a long time ago through getting other people to download dropbox). Any help appreciated
SD Card to Dropbox upload question
If this is a basic question then we apologise, but we are confused. Having looked in the Help area we see that it says is possible to transfer files (in this case photos) from an SD card into Dropbox, using the mobile app on an iPhone. We are a wildlife conservation team and would like to be able to do this for infield teams. Unfortunately we cannot get this to work and need some help please. The instructions say that "if you cannot find the SD card you need to verify that "Show advanced devices" is checked in "Settings"". No such option exists. We cannot see the SD card connected to the phone, in order to then select the images to upload directly to Dropbox in the app. We do not want the images to upload from the SD card to the phone. This we can easily do already. We also do not want to upload to the phone and from the phone to Dropbox. The instructions tell everyone that direct SD card to Dropbox upload is possible. However, is this possible (as Dropbox claim it is), and if so how please? Would appreciate hearing from anyone who has the answer. Many thanks Eric @ 5WF Phones tried: iPhone 8, 10, and latest XE ... fully up to date iOS and Dropbox app versions.
We've interrupted your sharing activity...
This just started happening yesterday when I was taking screenshots for an article. My screen capture utility is set up to save to my Dropbox. I read the help center article but it doesn't tell me how to solve this problem. I have Dropbox Basic, so I can't contact support. "Help me, Dropbox Staff, you're my only hope!"
How can I make sure that my shared link recipients can't see each other?
Very simple dropbox user. upload blueprints, copy link, email to vendors. Now all my vendors can see eachother and thats not good. Also it is making my invitees request my permission to access the folders. All im doing is creating folder, copying that link and emailing it to my vendors. What changed and why can they see eachother now. im not paying for a stupid account so i can call customer service.
Dropbox doesn't sync the changes between devices. What can I do?
We have the free version of dropbox at work. 3x computers make use of it. It's all excel files we have in the shared folders. At some point last year we discovered the files stopped syncing. Storage was full- deleted old files that were no longer necessary, then dropbox worked again. There is about 1GB of free space left. Again, dropbox has stopped syncing out of the blue. We have a solid internet connection. I noticed some troubleshootings mentioned it could be the antivirus- we have AVG free version, but we have had it since a long time ago and dropbox has always worked up until recently. On all 3x computers, the files show the green tick. But, let's say I make a change on X file, that change would not reflect on either of the other computers. Same if someone on the other computers made a change to X file, it wouldn't reflect on either other side either. Any suggestions on how to fix this issue? I am pulling out my hair trying to get it to sync. We don't have an IT department and I'm the only one in the office who generally has a good knowledge about computers, but this issue I fail to understand. Any assistance and advice will be gladly appreciated.
Stuck in queue when uploading from the web
I was creating folders and uploading files all morning and then, suddenly...all of the new images I went to upload are stuck in queue. I realized some of us DropBox users have had the same problem (as I found online) and so I immediately thought if I deleted some folders and files on my account as I only have 2GB of storage, that it would solve the problem. Now I thought I would have ample room to try and upload files, but I was wrong. So after that I - 1. Deleted caches 2. Browsing history 3. Went from private browser to public browser 4. Tried to only upload one file 5. Refreshed my WIFI connection on my computer 6. Plugged in my computer Still nothing. I tried to upload one file that I tried earlier, but it's is still in queue. I use a Mac to do all of this. Please help!
