Want to know more about Dash? Check out how I use Dropbox and Dash to make my say easier here! 

Forum Discussion

anonymous's avatar
anonymous
7 years ago
Solved

iPhone app not opening any file type

The Dropbox app on my iPhone X iOS 12.1.2 wont open any file type. All files sync fine from desktop and show up on the mobile app with a thumbnail image preview, but when tapped to open the loading gr...
desktop
Mobile
Setting up the apps
  • benjavalero's avatar
    benjavalero
    7 years ago
    Upgrading to iOS 12.1.3 seems to fix the issue!
Sue422's avatar
Sue422
Helpful | Level 5
7 years ago
I have same problem today

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!