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Forum Discussion

BrianSerrano's avatar
BrianSerrano
New member | Level 2
2 months ago
Solved

Can I delete the backup of PC that I can't access using my mobile browser?

I am running out of storage. But I do not have files on dropbox. But when I go to the backups page I saw a device which I think have linked to PC that I don't have access anymore. I cannot delete it....
Delete
Dropbox Backup
  • Hannah's avatar
    Hannah
    2 months ago

    Hi there, BrianSerrano, welcome to our Community.

    After unlinking your computer, you should be able to delete the backup folder from your backups page.

    If you're doing this on a mobile browser, it might be the reason you're unable to find the option to delete it; is it possible to try from a computer browser and let me know if you can see the option?

    Thanks.

BrianSerrano's avatar
BrianSerrano
New member | Level 2
2 months ago

It works now, thanks.

T_theresa_A's avatar
T_theresa_A
Icon for Community Manager rankCommunity Manager
2 months ago

Hi BrianSerrano​  and welcome to the Dropbox Community. I am glad to see your issue has been resolved thanks to Hannah.

I’m Theresa (aka your Dropbox Community Manager 😺), and you’ll probably catch me around here quite a bit 👩‍💻 I love connecting with our awesome members and hearing how Dropbox fits into your world 💙.

If you're up for sharing, I’d love to know how you use Dropbox 💡. Whether it’s organizing projects, saving memories, or something completely unique. You might just spark some helpful tips for others or even inspire fresh ideas for our team 🤗.

Looking forward to hearing from you,

T 😺 (Dropbox Community Manager)

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